Are you?
A senior digital, tech, or product leader and you are currently being targeted to:
Optimise customer touch points across channels
Resolve silos and handoffs between different departments and subsidiaries
Enhance customer experience and eliminate discontinuities
Why attend?
Learn the core foundations of what our Service Design Mapping framework is
Hear from industry experts around how Service Design Mapping has benefited their business
Receive a Service Design Mapping white paper full with tips from senior digital and product leaders
So you can
Sell more
Get customers to engage more
Increase your Customer Lifetime Value
Automate or streamline your processes
We’d love to see you there!
"To me, the key lies in finding the right balance between a structured service plan and the unpredictable nature of human behaviour, to encourage creative problem-solving and improve the overall customer experience. By visualising this, we'll uncover pain points, gains, and huge areas of opportunity."
Bhavesh Vaghela Bhavesh Vaghela, SVP Product, Technology & Innovation, Collinson
"383 brought a whole set of specific skills that really drove us past the more obvious stuff, to where the real gains could be made. Having a team like 383 – experts who work with our colleagues and our customers to look at the whole process, end-to-end - allowed us to do something that we just couldn’t do by ourselves."
Former Chief Operating Officer, Volkswagen Financial Services (UK)
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