CASE STUDY: MOBILE PLATFORM DESIGN FOR CALLSIGN
Designing an accessible, futureproof mobile user experience for a fast-growing fintech platform
Seamless and secure
Callsign is a fast-growing fintech providing identity fraud and authorization solutions to some of the world’s largest companies. Their intelligence-driven authentication platform combines deep insights with personalized and contextual customer journeys, allowing users to get on with their digital lives in a seamless, secure environment. Callsign approached 383 after recognising that the UX and UI of their white-label mobile application needed reimagining.
Time for a refresh
Mapping the journey
Redesigning the app
What a great agency to work with. Honest, transparent, and super high-quality work. Their expertise across multiple domains shines through especially in detail product design discussions.
Meet the Callsign app
In four months, we created a library of 250 components and produced over 350 screens across the user experience. A clickable prototype showcased the UX and UI system, giving the Callsign team a clear vision of how the design system and principles could be brought to life. In addition, all designs were validated with RNIB, ensuring an accessible and inclusive experience for users.