Blog

The 383 team love to keep up with industry developments, and share some of our own thinking on the future of digital experiences. This blog is a collection of thought pieces from our wider team, as well as us sharing interesting reading from across the web.

  • Posted June, 2015

    Byte Breakfast - Talking utility with 383 and Post Office

    Byte is our regular meet up of people working across different sectors to talk product, innovation and shaping exceptional customer experiences. At this Byte we looked at the importance of utility in customer experience and what it takes to turn around a brand with more than 300 years of heritage.


  • Posted April, 2015

    Byte Breakfast - Nurturing expected brand utility

    Byte is our regular meet up of people working across different sectors to talk product, innovation and shaping exceptional customer experiences. We discussed how brands can identify and nurture the right brand utility, however unexpected alongside graze.com co-founder, Edd Read.

  • Posted March, 2015

    Visualising the future for Tado and HomeServe

    HomeServe gave us the opportunity to apply our UX thinking to a key partnership they have been fostering.

  • Posted February, 2015

    Byte Breakfast - Useful brands in action

    Byte is our regular meet up of people working across different sectors to talk product, innovation and shaping exceptional customer experiences. Opening up our Useful Brands Playbook with global digital product director at Travelex, Dave Wascha.


  • Posted January, 2015

    Building a connected studio

    Creating better customer experiences is in our DNA. So when we converted an ageing 19th century pen factory into our new studio it seemed like the perfect opportunity to apply this purpose to our own space. How could we make life easier for staff and guests at 383 using technology?