The 383 team love to keep up with industry developments, and share some of our own thinking on the future of digital experiences. This blog is a collection of thought pieces from our wider team, as well as us sharing interesting reading from across the web.

  • Posted November, 2016

    Faultlines of disruption in global hospitality

    Recently our Strategy Director John spoke about bots, automation and messaging in the Travel sector at leading industry event World Travel Market. We also made some time to attend Skift’s mini forum, ‘The Faultlines of Disruption in Global Hospitality’ - here’s what we learnt.

  • Posted November, 2016

    Canvas Conference 2016 - The Full Talks.

    On 20th October 2016, over 300 product people filled the Library of Birmingham for our fifth edition of Canvas Conference. All 11 of our speakers promised to share their insider stories, and they certainly didn’t disappoint. We’re thrilled to be able to share those talks with you, in full.

  • Posted October, 2016

    Canvas Conference 2016 - done.

    Canvas is our annual product and customer experience conference, revealing the insider stories from people shaping some of the world’s most interesting products and services. 300 people joined us for a day of talks from the likes of Netflix, Slack, Facebook and more.

  • Posted October, 2016

    Experimenting with Landing Pages for Rightio

    During some recent strategy work with on-demand home repair service Rightio, we took an experimentation-led approach to analysing their current landing pages . Our User Analyst Holly describes the process we went through and the impact it had.

  • Posted August, 2016

    The way we travel is broken

    In the future, every journey experience should be easy, not just the physical ones. In this post, Chanade Murphy-Johnson reflects on her own travel experiences, and how travel organisations can take action to fix the broken customer journey we currently experience.