The 383 team love to keep up with industry developments, and share some of our own thinking on the future of digital experiences. This blog is a collection of thought pieces from our wider team, as well as us sharing interesting reading from across the web.

  • Posted August, 2016

    The way we travel is broken

    In the future, every journey experience should be easy, not just the physical ones. In this post, Chanade Murphy-Johnson reflects on her own travel experiences, and how travel organisations can take action to fix the broken customer journey we currently experience.

  • Posted June, 2016

    Building products across distributed teams

    Our Engineering Director, Leon talks about how we collaboratively build products with our clients. In this post we look at how we build the new HomeServe apps.

  • Posted June, 2016

    Econsultancy Top 100 2016 - Ones to Watch

    The annual Econsultancy league table has been published for 2016 and we’re thrilled to have been included as one of very few ‘ones to watch’.

  • Posted June, 2016

    Is your bank really into you?

    How well does your bank really know you? A lot of our life’s most significant transactions happen at the bank, but these often-outdated institutions have been slow to adapt to customers’ increasing need for a superior experience. Our Commercial Lead Chanade takes a look at how good it could be.

  • Posted May, 2016

    Byte Breakfast - The Economics of Innovation

    Byte is our regular meetup of people from across different sectors and organisations to talk product, innovation and changing customer behaviour. The subject for our most recent event was one that touches us all; how can we reduce the risk around the invention of new products and services?